10.00am : Welcome to Flux Convergence
- Amy Kelly, Co-Founder, Flux
- Danielle Macdonald, Co-Founder, Flux & Senior UX Research Manager at Google

10.10am : Connecting To Your Craft While Being A Leader - How To Find The Balance
UX and Design is a practice that’s close to our hearts and minds, but being a leader can challenge and take you away from what you love most about the craft. In this session, hear from Jo Hamilton Watson on her experience of navigating leadership, the importance of ‘why’ when it comes to inspiring your teams and how to stay connected to your craft as you develop in your leadership journey.
- Jo Hamilton Watson, Global Head of Research, HSBC

10.30am : Panel Discussion - What is impactful Leadership?
Hear from our panel of leaders on what impactful leadership means to them and how they go about managing up, and down, to drive meaningful impact for their teams and their organisations.
- Ruth Gamble, Head of Experience, Deliveroo
- Gemma Daley, Director of Consumer Experience Design, Lloyds Banking Group
- Catherine Richards, Director of Product Design, Natwest Group
- Remya Ramesh, Design Leader, Global Tech Company
Hosted by: Danielle Macdonald, Co-Founder, Flux & Senior UX Research Manager at Google

11.30 : Leading without managing - adding value as an IC
Leadership comes in many forms. With the right mindset, individual contributors can deliver immense value to any organisation. Join a seasoned IC to discover how to get noticed and advance your leadership career, even without managing a team.
- Liz Kessick, Lead User Researcher, Financial Times

11.45 : Leading With Strategic Vision: Getting UXR A Seat At The Table
In this fireside chat, learn how Sharan has strategically advocated the value and impact of UXR in her role at EE. Hear about the ways she has developed the maturity of her team to drive stronger impact, how she has built effective cross-functional relationships internally to help drive wider engagement and how she has strategically placed UXR at the forefront of roadmap building.
- Sharan Gandhi, Head of User Research at EE (BT Group Consumer Division)
- Jo Hagan, Senior Solutions Consultant at UserTesting

12.00 : Lunch & Facilitated Networking

13.00 : Perfecting Influence Through Building Your Leadership Profile
What does it take to build a positive reputation and strong leadership profile within your organisation? Learn ways you can drive influence within your organisation through the conscious creation of your leadership profile within your business and what that entails.
- Samantha Davies, Director of User Experience, Picsart

13.20 - Panel Discussion - Leadership: the good, the bad and the ugly
Hear from our panellists on how they’ve navigated and overcome big and small challenges from different areas of leadership throughout their careers and what key learnings they have to share from those experiences.
- Naoil Sbai, Global Team Lead of UX Research, Just Eat
- Kate Margolis, Head of Design / Founder, Petproov
- Anne Stevens, Director of User Experience, AstraZeneca
- Venessa Bennett, Global Director of UX, Dye & Durham
Hosted by: Amy Kelly, Co-Founder, Flux

14.20 - Audience Q&A with all speakers

15.00 - Special Guest Keynote : Anna McNuff

15.30 - Flux Memberships and Closing Remarks
- Amy Kelly, Co-Founder, Flux
- Danielle Macdonald, Co-Founder, Flux